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This privacy policy was last modified on 24/05/2018.

Welcome to the RetouchMe website and/or the Retouch Me and Retouch Men mobile applications.

The use of our website, ("Site"), and our mobile applications ("Apps") collectively, the ("Services") is governed by the following Privacy Policy.

This Privacy Policy explains what information of yours will be collected our Services when you use them, how the information will be used, and how we share and protect the information. It also describes the rights and options available to you with respect to your personal information.


We are the data controller of the personal data we collect via the Apps. So if you have any questions or requests concerning your personal data, you may contact our Data Protection Officer ("DPO") at:


If you are in the EU, you have the right to access, update, correct or delete your personal information that we store on our systems. You also have the right to obtain from us your personal information (excluding data we obtained from other sources) and transmit those data to another data controller.

If you wish to exercise any of these rights, contact our DPO at


RetouchMe collects such information about Customer as:

  • signature to identify Client in Service;
  • geo-location;
  • time when image was sent and received;
  • photo that Customer sends to us and completed retouched photo. They are saved reliably in our Services. If Customer deletes our Services, photo that Customer sends to us and completed retouched photo are deleted automatically after 30 days;
  • reason of rejection in case photo was rejected;
  • number of Credits that Customer payed for retouch (in app purchase currency);
  • list of services Customer ordered for retouch;
  • rating of retouch provided by Customer.

Cookie Information: In operating the Service, we may also use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Service gives to your browser when you access the Service. Our cookies help provide additional functionality to the Service and help us analyze Service usage more accurately. It doesn't collect personal information about you.

Log File Information: Log file information is automatically reported by your browser each time you access our Services. We automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.


RetouchMe uses information to execute order and provide retouching service. Also we use ratings as feedback from Customers users on Service work.

By providing RetouchMe your email address you consent to our using the email address to answer your question or resolve your problem.

RetouchMe may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and improve the Service.

We use cookies and log file information to: (a) provide custom, personalized content and information; (b) monitor the effectiveness of our service; (c) monitor aggregate metrics such as total number of visitors and traffic; and (d) diagnose or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.


RetouchMe will not rent or sell your personally identifiable information (for example, photos) to others and will not share it with others except as provided herein. RetouchMe may share your personally identifiable information with third parties solely for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of RetouchMe (for instance, on servers or databases co-located with hosting providers).

As we develop our business, we may buy or sell assets or business offerings. Information we collect is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.

Except as otherwise described in this Privacy Policy, RetouchMe will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our rights, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of RetouchMe, our users or others.

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them and us understand usage of the Service.


We work hard to protect your privacy and collect only the data we need to make your experience better. RetouchMe makes commercially reasonable efforts to ensure the security of our systems. However, no Internet, email or other electronic transmission is ever fully secure or error free and while we strive to use commercially acceptable means to protect data, we cannot guarantee its absolute security.


This Privacy Policy applies only to our Services. Our Services may contain links to other web sites not operated or controlled by RetouchMe (“Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.


You may have the opportunity to access or interact with RetouchMe through Third Party Sites that offer social networking opportunities and products. If you click on a link to a Third Party Site or product when using our Services, you will leave our Services and go to the Third Party Site or product you selected. If you choose to provide your information directly to Third Party Sites and products, your information will be governed by the policies of those Third Party Sites and products and RetouchMe shall have no liability or responsibility for the privacy practices or other actions of any third party website or service.


RetouchMe does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through our Services without their permission. If you believe that we might have any information from or about a child under 13, please contact us via email


The Services may change from time to time. As a result, at times it may be necessary for RetouchMe to make changes to this Privacy Policy. RetouchMe reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any personal information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.


If you have any questions about this Privacy Policy or our Services, please contact RetouchMe team via email