Last Updated: May 22, 2023.
GOOD RETOUCH LP
1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA, United Kingdom.
Please read these Terms of Service ("Terms") carefully before using the RetouchMe Pro service ("Service") operated by GOOD RETOUCH LP (“we”, “us”, “our”).
By accessing or using the Service, you agree to be bound by these Terms.
RetouchMe Pro is a photo retouching service that utilizes professional human Photoshop designers to retouch customer photos.
2. DELIVERY POLICY
We commit to delivering your retouched photo(s) within 24-72 hours after your order has been sent for processing. Delivery times may vary depending on the complexity of the retouching and the volume of orders. We will make every effort to deliver your order within the specified timeframe.
We accept credit and debit card payments. By providing a credit card or other payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase.
4. PHOTO LICENSE
All rights and licenses to the retouched photos belong solely to the customers. We do not claim any ownership rights in the retouched photos.
5. PRIVACY AND DATA PROTECTION
6. USER CONTENT
You retain all rights in, and are solely responsible for, the User Content you submit to RetouchMe Pro.
7. DISPUTE RESOLUTION PROCESS
If you have any dispute with us, we encourage you to contact our customer service at firstname.lastname@example.org first for resolution as soon as possible. If we are unable to resolve your concerns, the dispute shall be referred to an independent and neutral third party for mediation. If mediation is not successful, the dispute shall then be submitted to binding arbitration under the laws of the jurisdiction where GOOD RETOUCH LP is located.
8. CHANGES TO THESE TERMS
Please be advised that our services are subject to modifications on an occasional basis. Consequently, there might be instances where we need to amend these Terms of Service. We hold the right to revise or modify these Terms of Service at any given time, without any obligation to provide prior notice. The last update to these Terms of Service was carried out on the date specified above. Any changes to the Terms of Service will supersede and annul prior provisions as soon as they have been expressly or tacitly accepted by the Customer.
9. LIMITATION OF LIABILITY
Please be advised that GOOD RETOUCH LP will not be held responsible for any indirect, incidental, special, consequential, or punitive damages. This includes any loss of profits or revenues, whether suffered directly or indirectly, as well as any loss of data, use, goodwill, or other intangible losses that could arise from your use of our Service. Although we make every effort to ensure the accuracy of our Service's information and update it regularly, it may, on occasion, contain inaccuracies, omissions, or gaps. In the event that you identify any such inaccuracies or errors, we kindly ask that you bring this to our attention by emailing us at email@example.com, providing a description of the issue at hand.
If you have any questions about these Terms of Service, please contact us at firstname.lastname@example.org.
By using our Service, you agree to these Terms of Service.