Refund Policy

Refund Policy

Last Updated: May 22, 2023.

This Return and Refund Policy is applicable to your use of the RetouchMe Pro service provided by GOOD RETOUCH LP. We strive to ensure our customers are satisfied with our services, but we understand that there may be instances when you are not completely satisfied.

1. SATISFACTION GUARANTEE

We aim to deliver services that meet your expectations. However, if you're not satisfied with the quality of the retouched photo, please contact us within 14 days of receiving the photo. We will do our best to revise the photo according to your requirements. Please note, revisions are subject to our discretion and in line with our service capabilities.

2. REFUND ELIGIBILITY

Refunds may be provided in the following cases:

  • If the completed retouched photo does not meet the quality standards promised by us, and we are unable to improve the quality through revisions.
  • If you accidentally made a duplicate order and reported this to us before the start of the retouching process.

3. NON-REFUNDABLE CIRCUMSTANCES
  • If the retouching order has been completed and delivered on time.
  • If your dissatisfaction arises from factors outside our control (e.g., quality of the original photo, unrealistic or unachievable retouching expectations).

4.REFUND PROCESS

If you're eligible for a refund, please contact our customer support team with your request. Include your order number and reason for the refund. After reviewing your case, if approved, we'll process your refund to your original method of payment. It may take a few days for the refund to reflect in your account, depending on your bank’s policies.

5. CHANGES OF THIS POLICY

We reserve the right to change this Return/Refund policy at any time. We recommend reviewing it periodically.

By using our Service, you agree to this Return/Refund Policy.

Colors & Cropping

0.5 per photo
Create order

Base Edit

2 per photo
Create order

Advanced Edit

5 per photo
Create order

Pro Edit

10 per photo
Create order

High-End Edit

22 per photo
Create order

Wedding Light

2 per photo
Create order

Wedding Pro

5 per photo
Create order

Pro Color Correction

2 per photo
Create order

Subject Retouch

5 per photo
Create order

Clipping Path

3 per photo
Create order

Architecture Photo

8 per photo
Create order

Jewelry Retouch

20 per photo
Create order

Restoration Photo

10 per photo
Create order

Custom retouch

0 per photo
Create order
The photo size is too small. Please choose another one.